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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif";color:#1F497D'>I agree and will send to the circulation list serve as well. To help narrow down the suspects you can see the date and time the hold was placed. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Bookman Old Style","serif";color:#1F497D'>Cyndi Burne<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Bookman Old Style","serif";color:#1F497D'>Assistant Director<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Bookman Old Style","serif";color:#1F497D'>Topsham Public Library<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Bookman Old Style","serif";color:#1F497D'>25 Foreside Road<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Bookman Old Style","serif";color:#1F497D'>Topsham ME, 04086<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Bookman Old Style","serif";color:#1F497D'>207 725-1727<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Bookman Old Style","serif";color:#1F497D'>cyndi@topshamlibrary.org<o:p></o:p></span></i></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Book Antiqua","serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> minervacats-bounces@informe.org [mailto:minervacats-bounces@informe.org] <b>On Behalf Of </b>Karen Jones<br><b>Sent:</b> Thursday, March 14, 2013 2:18 PM<br><b>To:</b> Ellen Conway; minervacats@lists.maine.gov<br><b>Subject:</b> Re: [MinervaCats] attn: EVERYONE,<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>I have a suggestion that maybe we should send this information to the Minerva-L listserv. It’s not only the circulation staff who place holds for patrons. I’m sure that other staff within a library place holds, also, like the reference or children’s departments. I think all staff should be made aware of how to do this.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Karen<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Karen N. Jones</span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Technical Services Librarian</span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Lewiston Public Library</span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>200 Lisbon St.</span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Lewiston, ME 04240</span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><a href="mailto:kjones@lewistonmaine.gov">kjones@lewistonmaine.gov</a></span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Voice: 207.513.3004 x3511</span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Fax: 207.784.3011</span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>TTY: 207.513.3007</span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><a href="http://www.lplonline.org">www.lplonline.org</a></span><span style='color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='color:navy'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>The City of Lewiston is an EOE. For more information, please visit our website at <a href="http://www.lewistonmaine.gov">www.lewistonmaine.gov</a> and click on the Non-Discrimination Policy.</span><o:p></o:p></p></div><div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> minervacats-bounces@informe.org [mailto:minervacats-bounces@informe.org] <b>On Behalf Of </b>Ellen Conway<br><b>Sent:</b> Thursday, March 14, 2013 11:59 AM<br><b>To:</b> minervacats@lists.maine.gov<br><b>Subject:</b> [MinervaCats] attn: EVERYONE,</span><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>especially apl, bfl,cfl, gpl, gar, edl, lpl, mca, pfl, sca, ski, spp, tpl, wlk, wpl, ypl:<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>In spite of the frequent discussions about item level vs. bib level holds on multidiscs, bib level holds are STILL being placed on Downton Abbey dvd sets, seasons 1-3. Season 1 has 8 bib holds, season 2 has 14 bib holds, and season 3 has 7 bib holds. Even though the records have all been edited and have the item volume fields, this continues to happen. The patrons with these holds belong to the libraries referenced above.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>What is the answer? I encourage everyone to make sure that their circ staff understand the problem. I don't mean to throw anyone "under the bus" but I can't figure out how this is happening other than placing holds in millennium circulation mode.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thanks<o:p></o:p></p></div><div><p class=MsoNormal>Ellen<br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <br>Ellen M. Conway <br>Maine InfoNet Cataloging Specialist<o:p></o:p></p></div></div></body></html>