From mzimmermann at porter.lib.me.us  Fri Aug  1 17:10:22 2008
From: mzimmermann at porter.lib.me.us (mzimmermann@porter.lib.me.us)
Date: Fri,  1 Aug 2008 21:10:22 +0000
Subject: [SOLAR-L] remove from list
Message-ID: <20080801211022.4jqm2vo3kwwsos00@mail.msln.net>

Please remove me from this list.  Thank you.

From Deborah.Hensler at maine.gov  Mon Aug 11 12:54:19 2008
From: Deborah.Hensler at maine.gov (Hensler, Deborah)
Date: Mon, 11 Aug 2008 12:54:19 -0400
Subject: [SOLAR-L] MaineCat contacts page
Message-ID: <3233E4190E74E84CB8BB502705B83EFF03E54D2C@SOM-TEAQASMAIL1.som.w2k.state.me.us>

Please take a look at the MaineCat contacts page
(http://www.maine.gov/infonet/libcontacts.htm) and verify that the
information listed for your library is correct. 

If changes are needed, please reply to this message with the updates
needed. 

Also, please remember to update your information (director change, etc.)
using the form at http://www.maine.gov/msl/libs/changes.htm so the MSL
library directory http://www.maine.gov/msl/libs/directories/) is
current. 

Thanks,
Deb

______________________________
Deborah Hensler
Library Systems Specialist, Maine InfoNet
Maine State Library
64 State House Station
Augusta, ME 04333
207-287-5620 or 1-800-322-8899
207-287-5624 - fax
207-592-1825 - mobile
http://www.maine.gov/infonet/


From Deborah.Hensler at maine.gov  Tue Aug 26 07:13:07 2008
From: Deborah.Hensler at maine.gov (Hensler, Deborah)
Date: Tue, 26 Aug 2008 07:13:07 -0400
Subject: [SOLAR-L] Announcing the Maine InfoNet Support System----
Message-ID: <3233E4190E74E84CB8BB502705B83EFF03F37894@SOM-TEAQASMAIL1.som.w2k.state.me.us>

(apologies for the cross-postings)


A new web-based system to track support requests and problem reports
from your library. The new system will streamline the process of
managing support requests, and it will enable you to check the status of
your request online.

The Maine InfoNet Support System will also serve to centralize training
and documentation materials, and other relevant resources for libraries.


The Support Web is located at: http://espresso.ums.maine.edu:8088/ 

To use this system, you will need to register for an account at
http://espresso.ums.maine.edu:8088/index.php?act=register 

Once registered, you can log in to create a new ticket, add notes to
existing tickets, and read communication from Maine InfoNet staff using
a web-based interface. 

***** Effective immediately, please use the Support System to open a
ticket and report problems or make inquiries. Once you have opened a
ticket, communication via telephone or email is welcome. *****

The move to this new Support System enables the Maine InfoNet staff to
use resources more efficiently and serve you more effectively.  If you
have any questions or concerns about this system, please let me know. 

Deb

______________________________
Deborah Hensler
Library Systems Specialist, Maine InfoNet
Maine State Library
64 State House Station
Augusta, ME 04333
207-287-5620 or 1-800-322-8899
207-287-5624 - fax
207-592-1825 - mobile
http://www.maine.gov/infonet/