From Deborah.Hensler at maine.gov Tue Sep 2 09:26:53 2008 From: Deborah.Hensler at maine.gov (Hensler, Deborah) Date: Tue, 2 Sep 2008 09:26:53 -0400 Subject: [SOLAR-L] Reminder about new web-based support system Message-ID: <3233E4190E74E84CB8BB502705B83EFF04013597@SOM-TEAQASMAIL1.som.w2k.state.me.us> Just a reminder that Maine InfoNet has a new web-based system to track support requests and problem reports from your library. The new system will streamline the process of managing support requests, and it will enable you to check the status of your request online. The Maine InfoNet Support System will also serve to centralize training and documentation materials, and other relevant resources for libraries. The Support Web is located at: http://espresso.ums.maine.edu:8088/ To use this system, you will need to register for an account at http://espresso.ums.maine.edu:8088/index.php?act=register Once registered, you can log in to create a new ticket, add notes to existing tickets, and read communication from Maine InfoNet staff using a web-based interface. ***** Effective immediately, please use the Support System to open a ticket and report problems or make inquiries. Once you have opened a ticket, communication via telephone or email is welcome. ***** The move to this new Support System enables the Maine InfoNet staff to use resources more efficiently and serve you more effectively. If you have any questions or concerns about this system, please let me know. Deb -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mailman.informe.org/pipermail/solar-l/attachments/20080902/9140df0d/attachment.html From Deborah.Hensler at maine.gov Tue Sep 2 13:18:42 2008 From: Deborah.Hensler at maine.gov (Hensler, Deborah) Date: Tue, 2 Sep 2008 13:18:42 -0400 Subject: [SOLAR-L] Cataloging meeting Sept. 23 Message-ID: <3233E4190E74E84CB8BB502705B83EFF0401360F@SOM-TEAQASMAIL1.som.w2k.state.me.us> Hello, catalogers, The next Minerva/SOLAR cataloger's meeting is scheduled for Tuesday, September 23, 10-12:30 at the Falmouth Memorial Library. If you will be attending, please register at http://evanced.info/maine/evanced/eventcalendar.asp -- you'll find a link to directions there also. The library is easy to find and they have a great meeting room! Please send any agenda items/things you'd like to discuss to me. Thanks, Deb -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mailman.informe.org/pipermail/solar-l/attachments/20080902/195059b7/attachment.html From Deborah.Hensler at maine.gov Wed Sep 10 15:36:21 2008 From: Deborah.Hensler at maine.gov (Hensler, Deborah) Date: Wed, 10 Sep 2008 15:36:21 -0400 Subject: [SOLAR-L] updated contacts page Message-ID: <3233E4190E74E84CB8BB502705B83EFF04014049@SOM-TEAQASMAIL1.som.w2k.state.me.us> The Maine InfoNet "Contact Us" page at http://www.maine.gov/infonet/contactus.htm has been updated. I've added the contact information for James Jackson Sanborn, executive director, as well as the new address and fax for the offices in Orono. Deb ______________________________ Deborah Hensler Library Systems Specialist, Maine InfoNet Maine State Library 64 State House Station Augusta, ME 04333 207-287-5620 or 1-800-322-8899 207-287-5624 - fax 207-592-1825 - mobile http://www.maine.gov/infonet/ Please submit new support issues at http://espresso.ums.maine.edu:8088/ Issues can also be submitted via email to maineinfonet at maine.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mailman.informe.org/pipermail/solar-l/attachments/20080910/8a90dd46/attachment.html From Deborah.Hensler at maine.gov Wed Sep 17 15:43:20 2008 From: Deborah.Hensler at maine.gov (Hensler, Deborah) Date: Wed, 17 Sep 2008 15:43:20 -0400 Subject: [SOLAR-L] Cataloger's meeting next Tuesday Message-ID: <3233E4190E74E84CB8BB502705B83EFF041018CB@SOM-TEAQASMAIL1.som.w2k.state.me.us> Reminder: the next Minerva/SOLAR cataloger's meeting is scheduled for next Tuesday,10am-12:30pm, at the Falmouth Memorial Library. If you're planning on attending but haven't registered yet, please do so at http://evanced.info/maine/evanced/eventcalendar.asp I love this calendar system because I can see that there are already 26 planning to attend! If you want to make sure we discuss something that's been on your mind, please let me know so I can add it to the agenda. Well, not just anything that's been on you mind....it should be something that has to do with cataloging. Thanks, Deb ______________________________ Deborah Hensler Library Systems Specialist, Maine InfoNet Maine State Library 64 State House Station Augusta, ME 04333 207-287-5620 or 1-800-322-8899 207-287-5624 - fax 207-592-1825 - mobile http://www.maine.gov/infonet/ Please submit new support issues at http://espresso.ums.maine.edu:8088/ Issues can also be submitted via email to maineinfonet at maine.edu -------------- next part -------------- An HTML attachment was scrubbed... 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