[minervacirc] Stuck Bib level holds

Susan Samberg ssamberg at thomas.lib.me.us
Thu Feb 11 14:54:59 EST 2010


It doesn't  matter. We try placing the holds through the patron record,
bib record, item level hold (not that we're suppose to do it that way),
and though the OPAC....THE HOLDS ARE STILL STUCK!

Susan

"Courtney Sparks" <csparks at patten.lib.me.us> writes:
>Susan,
>
>Just out of curiosity, are you placing the holds in the patron record or
>the bib record? I wonder if that has anything to do with it.
>
>Good luck
>
>Courtney
>
>
>
>Courtney A. Sparks, MLIS
>Head of Circulation & Interlibrary Loan
>Patten Free Library
>33 Summer Street
>Bath, ME 04530
>(207)443-5141, fax (207)443-3514
>www.patten.lib.me.us
>
>
>
> 
>
>
>
>From: minervacirc-bounces at informe.org
>[mailto:minervacirc-bounces at informe.org] On Behalf Of Susan Samberg
>Sent: Thursday, February 11, 2010 1:54 PM
>To: listserv minervacirc
>Subject: [minervacirc] Stuck Bib level holds
>
>
>
> 
>
>Every month we place bib-level  holds in Mill Circ  for each patron in
>our book group. We chose older titles that have multiple copies and place
>approximately 18 reserves. Without fail, a few of the holds are filled
>then the remainder "are stuck" and I have to send out a plea to the
>MIN-LIST to grab copies and send to us. Today I called around to activate
>some holds and learned that Jesup and South Portland make holds for their
>book groups through Mill Circ. and DO NOT have the same problem. SP said
>they did have the stuck holds problem, but haven't in awhile.
> 
>Someone help, what is going on? Please let me know if your library:
>1) Does have a problem with stuck bib-level holds for multiple book group
>items
>2) Doesn't have a problem with stuck bib-level holds for multiple book
>group items
>2) Did have a problem with stuck bib-level holds for multiple book group
>items and no longer does
> 
>I'll pass the info onto the support desk.
> 
>Thanks
>Susan Samberg
>Circulation Librarian
>Thomas Memorial Library
>6 Scott Dyer Road
>Cape Elizabeth, ME 04107
>799-1720
> 




Susan Samberg
Circulation Librarian
Thomas Memorial Library
6 Scott Dyer Road
Cape Elizabeth, ME 04107
799-1720

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