[minervacirc] Question about payment for lost item

Cyndi Burne cyndi at topshamlibrary.org
Mon Mar 29 14:31:40 EDT 2010

Although this particular scenario was not covered in the new settle up
procedure I would like to suggest we follow the guideline of not changing
the status of another library's item.  Please contact the owning library and
ask them to remove the item from your patron's account.  This will not only
allow the owning library to replace an item quickly, it will also preserve
the integrity of the fines paid reports that some of us run daily.

Cyndi Burne
Assistant Director
Topsham Public Library
25 Foreside Road
Topsham ME, 04086
207 725-1727
cyndi at topshamlibrary.org

-----Original Message-----
From: minervacirc-bounces at informe.org
[mailto:minervacirc-bounces at informe.org] On Behalf Of Liz Reisz
Sent: Monday, March 29, 2010 1:35 PM
To: minervacirc at lists.maine.gov
Subject: [minervacirc] Question about payment for lost item

What is the procedure for when one of our patrons pays for a book borrowed
from another library that they have lost before that patron receives a
bill and the owning library has sent an invoice? 
Do we mark the item as paid, like we would for one of our items, and then
send the payment to that library? Or is there some other way this type of
situation is best handled? 

Elizabeth Crawford Reisz
Director of Library/Media Services
York School Department
30 Organug Road
York, ME 03909
tel. 207-363-7887
fax 207-363-1811
ereisz at yorkschools.org

"It's not the length of life, but the depth"  - Ralph Waldo Emerson

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