[minervacirc] Item Holds Message
susan.taylor at edythedyer.lib.me.us
Wed Dec 14 11:22:00 EST 2011
I remember this message from the past and it did cause the problems that you
mentioned. I think it is something that Support can turn off and may have
been turned back on while they were trying to fix the crashing problem.
Edythe Dyer Library
269 Main Rd. N.
From: minervacirc-bounces at informe.org
[mailto:minervacirc-bounces at informe.org] On Behalf Of Andy Ryer
Sent: Wednesday, December 14, 2011 9:31 AM
To: minervacirc at informe.org
Subject: [minervacirc] Item Holds Message
Hi all. I know that this question was asked awhile back, but I'm not sure
that it was ever resolved, and so I'm throwing it out again at the behest of
my frustrated co-workers. Recently, whenever an item with several holds on
it is checked out in Millennium, a new message has been popping up which
says "Item has additional holds for other patrons." I understand that this
message is probably there so that patrons can be notified that they won't be
able to renew the item, however it seems to be just one more hurdle to cross
to get to the actual checkout, and the more hurdles the greater the
opportunity for a checkout mistake to occur (if the person isn't watching
the screen carefully and just keeps scanning other items, for instance). So
my question is, have any of you found a way to disable or turn off this
message? Thanks for any info you can provide. Have a great week.
Andrew J. Ryer
Thomas Memorial Library
6 Scott Dyer Rd.
Cape Elizabeth, ME 04107
aryer at thomas.lib.me.us
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