[minervacirc] Some information about hold filling-preference from the manual

Alisia Revitt alisia.revitt at maineinfonet.org
Thu Nov 1 09:41:55 EDT 2012

Hello, all.

We were discussing hold-filling, especially if there are multiple
queues and many patrons today in the circulation round table, so I
wnet right to the source and got some quotes from the manual that
outline how holds SHOULD be getting filled.  It's not an ironclad
guarantee, but I'm going to assume this is how it works (when working
right), until demonstrated otherwise.   Hopefully it helps to clarify
somewhat.  Of course, I can immediately think of odd scenarios that
this doesn't explain.

A) How Millennium Circulation Determines the Order in Which to Fill Holds

When an item you check in or clear from the hold shelf has more than
one hold, Millennium determines which of the holds to satisfy first.
By default, Millennium evaluates the hold at the top of the hold queue
first, then the second, third, and so on. Typically, holds higher in
the hold queue were placed before holds that are lower in the hold
queue, unless you have resequenced the hold queue.
 * If there are two or more queues for an item (item-level,
volume-level, and/or title-level), Millennium looks at the top of the
queues and selects the hold that was placed first.
 * In addition, the following optional products and features affect
the order in which Millennium Circulation fills holds:
 * If the Holds: Give precedence to local holds circulation option is
set to "YES", Millennium fills local holds before non-local holds. For
more information, see Holds: Give precedence to local holds.

B) How Giving Priority to Local Holds Functions

When the Holds: Give precedence to local holds circulation option is
enabled, the system functions as follows:
 * The system fills item holds placed by your library's patrons on
your library's books before filling holds placed by patrons of another
 * When an item whose title or volume has multiple holds is checked
in, the system first determines whether the item satisfies any local
holds. If so, the system fills the first local hold in the queue.
 * If there are multiple local holds and/or there are holds in more
than one hold queue, the system checks for the first local hold in
each queue and then fills the local hold that is earliest.

manual pages: # 105803, # 101948, minerva.maine.edu/manual

 Alisia Revitt  |  Systems Training and Support Librarian  |  Maine
InfoNet  |  alisia.revitt at maineinfonet.org

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