[minervacirc] ILL Question

Young, Cynthia cyoung at emcc.edu
Mon Jan 28 11:08:15 EST 2013


Hi all,

I just requested a few books for a patron.  According to Minerva, they're all "available" at a several libraries in the state, but according to the patron's record, they all say "Copy Returned Soonest"...
Is that right?  Shouldn't the system automatically pull from the available libraries?

An example title is:  The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli

Cynthia

Cynthia Young, MLIS
Associate Librarian | Circulation & Tech Services
Eastern Maine Community College
354 Hogan Road
Bangor, Maine  04401
cyoung at emcc.edu<mailto:cyoung at emcc.edu>
Phone:  (207) 974-4808
Fax:  (207) 974-4641
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