[minervacirc] Minerva Back Online!

Alisia Revitt alisia.revitt at maineinfonet.org
Wed Jun 25 20:50:01 EDT 2014


Hi, All.

Minerva is back on line and seems to be working fine.  We've run through a
checklist of functions (and had some fun chasing down why some things
didn't work right), so it should be ready to handle the load of everybody
joining back in (probably tomorrow morning).

A couple of reminders:

1. If you used online circ, please upload your files, but DO NOT click
process!  With this mass-outage it just creates confusion.  MIN staff will
regularly process the files.  Because there are so many to process, you may
not see your offline circ activity reflected immediately.  Please continue
to be wonderful and patient for another day.  Directions on uploading your
Offline Circ files can be found here:
http://www.maineinfonet.org/supportportal/offline-circ/

2. If your desktop client does not work when it comes back online follow these
directions
<http://www.maineinfonet.org/minerva/support/pointing-minerva-millennium-at-the-right-server/>.
http://www.maineinfonet.org/minerva/support/pointing-minerva-millennium-at-the-right-server/

3. If you experience any issues doing tasks that you have previously done,
please let us know by submitting a ticket to InfoNet support
<http://support.maineinfonet.org>.  http://support.maineinfonet.org.
Different members of staff will be in on different days, so the ticket
system is definitely your best bet!
Thanks everyone for being so patient.

Best,
All the InfoNet staff
________________________________________________________________________________________
 Alisia Revitt  |  Library Systems Manager  |  Maine InfoNet  |
alisia.revitt at maineinfonet.org
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