[minervacirc] Work-around for greyed out print button
mwindsor at scarboroughlibrary.org
Thu Oct 16 15:48:55 EDT 2014
Since switching to Sierra, we have periodically experienced the print button being greyed out. This happens after we've checked out a patron's materials. I submitted a ticket and the info was passed along to iii. The problem persists, but I stumbled on a work-around yesterday. When the print button is greyed out, click on the check out box on the left hand side of Sierra, and the print button will work! I have tested this several times and was able to print a receipt.
Hope this helps,
Head of Circulation
Scarborough Public Library
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