[minervacirc] Check-in/out Issues

Lynn Uhlman lynn.uhlman at maineinfonet.org
Mon Jun 8 16:00:32 EDT 2015


Good Afternoon,

At the last Circulation Round Table meeting, there was discussion regarding
items not checking in or out properly or at all. The overall feeling was
that it was very random on how this behavior presented itself. However,
after issuing a request to submit further information and examples to the
ticket system, there has sadly been very little. We'd like to pursue this
further, but are unable to get a handle on the problem without more
concrete evidence.

If this problem is still occurring, please let us know by filling out the
survey at
https://docs.google.com/forms/d/1T5sFAH_1hWSv8B5g6JiBnVtavWdB5ph-n7T87bDlLYo/viewform
whenever the situation arises. Any screenshots that you are able to provide
are greatly appreciated, but please submit them via the ticket system at
http://support.maineinfonet.org.

Thank you for helping to be a part of the solution.

Respectfully,

Lynn
________________________________
*Lynn A. Uhlman*
*Systems Training and Support Librarian*

*Maine InfoNet*
5784 York Village, Suite 58
Orono, Maine 04469-5784
(207)581-3088
(207)581-3095 (fax)
Email: lynn.uhlman at maineinfonet.org <mail+to:lynn.uhlman at maineinfonet.org>
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