[minervacirc] missing holds

Bethany Wulleman BWulleman at lewistonmaine.gov
Thu Mar 5 14:33:51 EST 2015

In the past week we have had about 6 patrons who are missing holds that were placed on their account.
They all either called in or placed their request with different staff members at a service desk but when they checked in with us no holds were showing on their accounts.

There are too many in one week for it to be coincidence.  Is anyone else experiencing this?

Beth Wulleman  Lending Services Supervisor
Lewiston Public Library 200 Lisbon St.     Lewiston, ME  04240     Voice: 207.513.3134 www.LPLonline.org<http://www.lplonline.org/>

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