[minervacirc] Minerva offline for maintenance Wednesday, Aug 2nd

Alisia Revitt alisia.revitt at maineinfonet.org
Tue Aug 1 19:50:32 EDT 2017


> The Minerva system, including the online catalog at minerva.maine.edu
> will be offline for maintenance on Wednesday, August 2nd.
>
> The work is expected to start shortly after 11AM. Although the expected
> downtime is 4 to 6 hours, we have been told to plan for an outage that
> lasts the rest of the day, in case additional work-time is needed.
>
> For up-to-date information during the outage, and to see when it is clear
> to go back to processing MaineCat materials, please check
> http://twitter.com/maineinfonet or maineinfonet.org for the most recent
> tweet.
>
> *Searching and accessing resources*
>
>    - MaineCat (mainecat.maine.edu) will be online and can provide
>    holdings and call number information in place of the Minerva catalog.
>    Availability information may be outdated, since it will only be accurate as
>    of Minerva going offline.
>    - Authentication to online resources *via barcode* such as the
>    Download Library will be unavailable.
>    - Marvel resources can be reached using the "username" method
>    described here:
>    http://libraries.maine.edu/mainedatabases/gettingstarted.htm#access.
>
> *Circulation *
>
>    - While the system is offline, please follow your library's local
>    offline procedures.  If you wish to use the III Offline Circulation module,
>    directions can be found here:
>    http://www.maineinfonet.org/supportportal/offline-circ/
>    - Maintenance should start at 11.  Please be generous with this time
>    and don't try to do complicated, critical, or multiple transactions up till
>    you are kicked out.  It is possible that work in preparation could
>    interfere with other transactions, so pushing till the last minute could
>    backfire.
>    - Please wait until you see the all-clear at maineinfonet.org or
>    twitter.com/maineinfonet before you begin transactions, even if the
>    system seems to be working.  Transactions done prematurely may lead to lost
>    or broken data.
>
> *Cataloging/Acquisitions *
>
>    - There is no offline equivalent for the cataloging or circulation
>    functions.
>    - Maintenance should start at 11.  Please be generous with this time
>    and don't try to do complicated, critical, or multiple transactions up till
>    you are kicked out.  It is possible that work in preparation could
>    interfere with other transactions, so pushing till the last minute could
>    backfire.
>    - Please wait until you see the all-clear at maineinfonet.org or
>    twitter.com/maineinfonet before you begin transactions, even if the
>    system seems to be working.  Transactions done prematurely may lead to lost
>    or broken data.
>
> *Self-check, computer reservation systems, and other API authentications*
>
>    - Self check machines, computer reservation systems, or subscriptions
>    which authenticate patrons by their barcode will not work while the system
>    is offline.
>    - If your self-check machine or other service relies on pointing at a
>    numerical IP address, please submit a ticket at
>    support.maineinfonet.org so we can help you redirect it.  Devices and
>    applications pointed at the minerva.maine.edu address should continue
>    to work smoothly after the transition.
>
> *Firewalls*
>
>    - Since this maintenance involves changing the hosted servers, if your
>    library/institution limits access to certain domains or ip addresses, you
>    may need to have your IT change your firewall settings to allow the new IP
>    address.  Exceptions based on the name minerva.maine.edu will continue
>    to work fine.  Exceptions based on the numeric IP address will need to be
>    updated.  Please submit a ticket to us at support.maineinfonet.org and
>    we can provide the information you need.
>
>
> A notice is on the front page of the catalog at minerva.maine.edu to
> inform patrons starting a week in advance.
>
> We apologize for the inconvenience this will cause. We recognize that a
> Sunday or overnight outage would be preferable, but that is simply not an
> option for this type of work.
>
> The Minerva maintenance is part of a schedule of maintenance on various
> Maine library systems.  Similar outages will occur for the following
> systems and dates:
>
>    - MaineCat: July 26
>    - CBB: July 27
>    - URSUS: July 31
>    - Minerva: Aug 2
>    - MILS: Aug 7
>    - Portland Public: Aug 8
>
> Thanks for your help and understanding,
>
> Alisia
>
>
> --------------------------------------------------------------------------------------------------------------------------------------
>  Alisia Revitt  |  Library Systems Manager  |  Maine InfoNet  |
> alisia.revitt at maineinfonet.org
>
-- 
--------------------------------------------------------------------------------------------------------------------------------------
 Alisia Revitt  |  Library Systems Manager  |  Maine InfoNet  |
alisia.revitt at maineinfonet.org
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