[minervacirc] Searching and Circulation while the MaineCat server is offline July 26th

Alisia Revitt alisia.revitt at maineinfonet.org
Tue Jul 18 10:37:02 EDT 2017

Hello Minervians:

Please share the following with anyone at your library who's not on the
list about how things should go while the MaineCat server is offline next
Wednesday, July 26.  Especially desk and ILL folks will need to know.

For the most up-to-date information during the outage, please check
http://twitter.com/maineinfonet or maineinfonet.org for the most recent
tweet.  We will announce that the system is back online and safe to use


The MaineCat system, including the online catalog at mainecat.maine.edu
will be offline for maintenance on Wednesday, July 26, starting at about
11am, and continuing for 3-6 hours.  (Please plan of the possibility of it
being out longer that day.)

Maintenance should start at 11.  Please be generous with this time and wrap
up any work that involves MaineCat by 10am to be safe.  It is possible that
work in preparation could interfere with other transactions, so pushing
till the last minute could backfire.

For the public, this means that:

   - The website mainecat.maine.edu will be unavailable during that time,
   simply returning an error page.  Since the page is inactive, there will be
   no searching and no requesting possible.

 For libraries who borrow and lend through MaineCat this means that:

   - MaineCat/INN-Reach items *will not* be able to be sent out to delivery
   or checked in from delivery, neither new requests nor returns will
   correctly check in/out during the offline time.  Please simply set aside
   any of these that need processing and handle them once we have put out the
   word that the system is back online.  Please don't try it to see if it
   works, and particularly don't keep going if it seems ok. That's a recipe
   for cleaning up a lot of broken holds later.
   - MaineCat items already on the hold shelf **might** check out
   correctly, or they may not.  Please be prepared to use an alternate
   checkout method (on the fly, make a note, etc) in order to accommodate a
   patron picking up an MaineCat item in case the checkout does not work that
   that time.
   - Local transactions and requests within the Minerva system (Minerva to
   Minerva) transactions will work fine.
   - Once the system is back online, it will queue up changes to records
   during the time it was offline.  All changes may take a few hours to be
   accurately reflected.
   - Please *do not* do any large loads of records or mass changes to
   records outside of usual procedure.  This will slow down how quickly the
   system realigns itself once it is online.
   - Catalogers using Z39.50 to bring in MaineCat records will get no
   results because of no connection.

We will put a notice on the MaineCat catalog's front page starting today to
inform users.

Thanks for your help and understanding,

 Alisia Revitt  |  Library Systems Manager  |  Maine InfoNet  |
alisia.revitt at maineinfonet.org
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